Client Service Representative
3 weeks ago
Randstad is seeking an experienced Client Service Representative to join their team in Oxford, MS. This permanent position offers a salary of $18-$18.5 per hour and a first shift schedule from 7 AM to 7 PM. The ideal candidate will have 2 years of experience in a similar role and possess basic computer skills.
- Provide exceptional customer service by resolving 1st and 2nd tier customer service issues.
- Analyze and track moderately complex customer issues, escalating them as necessary to senior staff.
- Prepare customer billings, answer billing questions, and coordinate resolution of billing issues.
- Work closely with customers to resolve issues, making proactive calls to identify problems and work towards resolution.
Key Skills:
- Financial Services
- Call Center Support
- Basic Computer Skills
- Active Listening
Qualifications:
- 2 years of experience in a similar role
- Experienced level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
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Client Service Representative
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