Spa Operations Manager

1 week ago


Sterling, Virginia, United States Hand & Stone - Brandywine, MD Full time
Job Title: Spa ManagerJob Summary:

We are seeking a highly motivated and experienced Spa Manager to join our team at Hand & Stone - Brandywine, MD. As a Spa Manager, you will be responsible for directing and organizing the overall operation of the spa to maximize profits through exceptional customer service and customer satisfaction.

Key Responsibilities:
  • Develop and implement effective marketing strategies to increase revenue and profits
  • Manage staff schedules to optimize capacity, revenue, and profits
  • Maintain a high level of customer satisfaction and address any customer complaints
  • Ensure compliance with all Hand & Stone policies and procedures, as well as local, state, and federal laws and regulations
  • Hire, train, supervise, and develop team members to achieve high standards
Requirements:
  • 2+ years of experience in spa management or a related field
  • Proven track record of increasing revenue and profits
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Strong analytical and problem-solving skills
What We Offer:
  • Competitive compensation package
  • Commission opportunities and generous bonuses
  • Employee discounts
  • Opportunities for growth and professional development

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