Customer Service Representative

4 weeks ago


Bessemer, Alabama, United States UASA Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Manage a high volume of customer inquiries via phone, email, and chat
  • Provide accurate and timely responses to customer queries
  • Identify and resolve customer complaints in a fair and efficient manner
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Proven customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • High school diploma or equivalent required
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

As a Customer Service Representative at UASA, you will have the opportunity to work with a variety of customers and resolve complex issues in a fast-paced environment. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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