Medical Front Desk Receptionist with Excellent Customer Service

7 days ago


Johnston, United States Pappas OPT Physical and Hand Therapy Full time

Pappas OPT Physical and Hand Therapy is a dynamic healthcare organization seeking a dedicated Medical Front Desk Receptionist to join our team.

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This role presents an exceptional opportunity for an individual who possesses excellent organizational skills, a passion for delivering outstanding customer service, and a desire to contribute to a fast-paced healthcare environment.

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The ideal candidate will be responsible for providing seamless front desk support, ensuring accurate patient registration, scheduling appointments, and managing referrals. Additionally, they will be expected to maintain a professional demeanor, handle phone inquiries efficiently, and demonstrate expertise in Electronic Medical Records (EMR) systems.

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To excel in this role, you should possess a High School Diploma, have basic office support skills, and experience working in a similar capacity. Previous experience in a medical setting is highly desirable but not mandatory.

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This position offers a competitive salary of approximately $17 per hour (BOE) and provides a comprehensive benefits package, including medical, dental, and vision insurance, generous PTO, 401(k) employer matching, and life insurance. You will thrive in a supportive work environment that prioritizes employee growth and development.

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We are committed to providing our patients with the highest level of care and service. If you share our passion for delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.

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Key Responsibilities:

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  • Provide warm and welcoming interactions with patients and families.">
  • Ensure accurate patient registration and data entry within EMR systems.">
  • Schedule appointments efficiently and manage referrals.">
  • Handle phone inquiries and direct patients to the appropriate area or person.">
  • Maintain a clean and organized workspace, adhering to company policies and procedures.">
  • Demonstrate exceptional customer service skills and maintain HIPAA compliance at all times.">
  • Perform routine administrative tasks, including data entry, payment collection, and opening/closing duties.">
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Qualifications:

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  • High School Diploma required.">
  • Basic office support skills and experience working in a medical setting preferred.">
  • Excellent communication and interpersonal skills.">
  • Able to work effectively in a fast-paced environment.">
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About Us:

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Pappas OPT Physical and Hand Therapy is a leading provider of physical therapy services, dedicated to delivering exceptional patient care and supporting the growth and development of our staff. We offer a dynamic work environment, opportunities for career advancement, and a commitment to excellence in everything we do.

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Location: Johnston, RI

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Salary: Approximately $34,560 per year ($17 per hour)



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