Customer Service Expert

1 week ago


Johnston, Iowa, United States US Tech Solutions Full time

We are looking for a talented and driven individual to fill the role of Customer Service Expert at US Tech Solutions. This position requires strong customer service skills, attention to detail, and the ability to work effectively in a team environment.

The ideal candidate will have experience in customer service/support, excellent communication skills, and the ability to problem-solve efficiently. This is a long-term assignment with a possible extension or hire after 36 months, depending on performance and business needs.

Key Responsibilities:

  • Provide high-quality customer service and support to clients via various channels.
  • Responsible for identifying and resolving customer issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and provide feedback to management.

Requirements:

  • Customer service experience (6+ months)
  • Excellent written and verbal communication skills
  • Problem-solving skills
  • Proficiency with Microsoft Office products
  • Ability to work flexible hours, including overtime and holidays

What We Offer:

  • A competitive salary of $45,000 - $60,000 per annum, based on experience
  • A retention bonus after 6, 12, and 18 months of employment
  • A comprehensive benefits package

About US Tech Solutions:

US Tech Solutions is a leading provider of talent on-demand and total workforce solutions. We are committed to delivering exceptional results for our clients and providing a supportive work environment for our employees.



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