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IT Support Specialist

2 months ago

Fort Worth, Texas, United States Meriton, LLC. Full time
Job Title: IT Specialist II

Overview

At Meriton, LLC., we are seeking an IT Specialist II to join our team. This role is responsible for ensuring the proper operation of computer systems, software, and networks to support business operations.

Key Responsibilities:

  • Provide technical support to end-users, including troubleshooting and resolving issues with computer systems, software, and networks.
  • Assist in the development and implementation of technology solutions to support business operations.
  • Configure and support Microsoft products, including Windows, Office, and Office365.
  • Support the deployment and maintenance of IT equipment, including hardware and software upgrades.
  • Collaborate with vendors to facilitate repairs and maintenance of IT equipment.
  • Manage inventory of IT assets and perform system administration tasks.
  • Develop and implement new computer projects and hardware installations.
  • Perform system configuration, maintenance, and upgrades.
  • Manage projects of moderate scope, including design and implementation, system migrations, and MDM deployments.
  • Evaluate products and IT processes and recommend changes.
  • Document IT processes and produce system documentation.

Requirements:

  • Minimum 2 years of experience in an IT services support role.
  • Associates degree preferred.
  • Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.
  • Familiarity with PowerShell required.
  • Office 365 administration preferred.
  • Azure and Windows Server experience preferred.
  • MSP experience preferred.
  • Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
  • Knowledge of MS Active Directory infrastructure.
  • Familiarity with IP Telephony and cell phone technology.
  • iOS experience preferred.
  • Excellent analytic and problem-solving skills.
  • Capable of working independently with minimal supervision.