Student Account Representative

1 month ago


Marquand, Missouri, United States Butler University Full time
Job Title: Student Account Representative

Butler University's Finance Department is seeking a highly skilled and detail-oriented Student Account Representative to join their team. As a key member of the student accounts team, you will provide exceptional service to students, utilizing problem-solving and effective communication skills to support the student accounts team.

Key Responsibilities:
  • Effectively communicate with office partners across campus to resolve any issues regarding account questions/concerns, petty cash, and departmental receipts.
  • Review outside billing requests, create invoices, and follow through to payment receipt.
  • Demonstrate a genuine interest in students' financial success; listen intently and communicate effectively.
  • Organize cyclical account information to provide accurate and thorough counseling information, present viable options as necessary.
  • Process student check payments daily and maintain balanced cash drawer.
  • Prepare check deposits daily and send to bank electronically; balance all entries and prepare end of day reports.
Requirements:
  • Bachelor's degree or five or more years' experience in an effective consumer communications environment.
  • Exceptional organizational, technical, and communication skills.
  • Demonstrated commitment to exemplary service.
  • Proven attention to detail and ability to work under pressure while managing multiple responsibilities.
Preferred Qualifications:
  • Knowledge of federal and state financial aid.
  • Proficient in Salesforce & PeopleSoft.

Butler University offers a comprehensive benefits package, including paid time off, holidays, health insurance, retirement plan, and tuition assistance. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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