Shipping Verification Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled Shipping Verification Representative to join our team at Tad PGS. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and services to our customers.
Key Responsibilities
- Act as a customer service interface to internal employees and external customers, providing responsive and reliable support.
- Perform all service-related activities, including sales orders, RMAs, warranty, center setup, contracts, and consignment procedures.
- Provide liaison support between customers and internal teams, ensuring seamless communication and coordination.
- Coordinate with other departments to ensure timely and efficient processing of customer requests.
- Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs.
- Use Data Works system for sales orders, shipments, field service contacts, RMAs, warranty, and report generation.
- Receive product orders and process shipments, ensuring accurate and timely delivery.
- Provide international customer service at times, and in such an event, work a flexible schedule.
- Perform other related duties as assigned, including special projects.
- Build quality into all aspects of their work by maintaining compliance with all quality requirements.
Requirements
- High School or equivalent and 0-1 years of experience.
- VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled.
Additional Information
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act.
- Los Angeles City Fair Chance Ordinance.
- Los Angeles County Fair Chance Ordinance for Employers.
- San Francisco Fair Chance Ordinance.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/.
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