Administrative Support Specialist

4 weeks ago


Austin, Texas, United States City of Austin Full time
About the Role

We are seeking a highly skilled and experienced Administrative Senior to join our team at the City of Austin. As an Administrative Senior, you will provide administrative support on projects by researching and compiling data, distributing and reconciling petty cash requests, and monitoring and tracking interdepartmental documents.

Key Responsibilities
  • Provides administrative support on projects by researching and compiling data.
  • Distributes and reconciles petty cash requests.
  • Monitors and tracks interdepartmental documents, creates, maintains, and archives documents.
  • Schedules and coordinates meetings and appointments.
  • Greets visitors, handles their inquiries, and directs them to the appropriate person according to their needs.
  • Answers multi-line phones, transfers calls, and takes messages.
  • Opens, sorts, and distributes incoming mail.
  • Creates and maintains files, documents, records, and reports.
  • Orders and receives office supplies, ensures invoices match deliveries, notifies appropriate personnel of discrepancies.
  • Prepares memos, letters, and other documents.
Requirements
  • Graduation from an accredited high school or equivalent, plus five (5) years experience in a field related to the job.
  • Any combination of education and/or work experience will substitute for minimum qualifications.
Preferred Qualifications
  • Experience providing support/interacting with executive level staff and stakeholders.
  • Experience working with civil service public safety (EMS, Fire, Police) possessing knowledge and understanding of the civil service environment.
  • Experience conducting customer service calls/surveys.
  • Experience managing controversial interactions with a skillset in diffusing unpleasant circumstances.
Why Work for the City of Austin?

The City of Austin provides generous benefits, including medical, retirement plans, paid time off, and hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and opportunities for training and professional growth are many.



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