Surveillance Officer

2 weeks ago


Dover, Delaware, United States Bally's Corporation Full time
Job Summary

Bally's Dover is seeking a skilled Surveillance Officer to safeguard our assets and ensure the safety of our guests and employees. As a key member of our security team, you will be responsible for monitoring and recording activities in the casino area and throughout the facility.

Key Responsibilities
  • Monitor the facility through CCTV cameras and record all pertinent activity on the surveillance system.
  • Coordinate with supervisors to record questionable activity for review and possible use as evidence in court.
  • Conduct observations of gaming areas as directed and detect cheating, theft, and other illegal activities.
  • Prepare daily logs of all pertinent activity and store video clips in designated repositories.
  • Monitor fire alarm panels and coordinate responses to alarms and system troubles.
  • Notify management, supervisors, and regulatory agencies as required.
  • Monitor security radio transmissions and other systems, including Slots Management and Biometrica.
  • Provide exceptional customer service and work safely following established safety rules and regulations.
Requirements
  • High School diploma, GED, or equivalent work experience.
  • Computer literacy in Microsoft Office products.
  • Good communication skills and ability to distinguish all colors.
  • Ability to work weekends, holidays, and nights as needed.
  • Pass a background check and obtain a license from the DE Lottery.
  • Present a professional appearance and adhere to the Close Personal Relationship Policy.
Work Environment

This role requires the ability to work in a fast-paced environment with frequent changes in priorities. The successful candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

Bally's Dover is an equal opportunity employer and welcomes applications from diverse candidates.


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