Tax Office Manager

9 hours ago


Torrance, California, United States H&R Block Full time
Job Title: Multi-Unit Team Leader

We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a Multi-Unit Team Leader, you will be responsible for leading and managing multiple tax offices, providing guidance and support to our team members, and driving business growth and development.

About the Role:
  • Lead and manage multiple tax offices, ensuring excellent customer service and high-quality tax preparation services.
  • Develop and implement business growth strategies, including local partnerships and community involvement.
  • Recruit, train, and develop tax office associates, providing coaching and feedback to ensure their success.
  • Conduct performance reviews and address performance concerns in a timely and professional manner.
  • Manage office operations, including staffing, logistics, and labor management.
  • Travel between offices as required to provide support and guidance to team members.
Requirements:
  • 3+ years of experience in people management, preferably in a retail or service industry.
  • Proven track record of driving business growth and development.
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a customer-centric mindset.
  • Computer proficiency with MS Office and ability to learn new software systems.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement savings plan and employee stock purchase plan.
  • Opportunities for professional growth and development.
About H&R Block:

H&R Block is a leading provider of tax preparation and financial services. We are committed to providing excellent customer service and helping our clients achieve their financial goals. Our company culture values diversity, inclusion, and teamwork, and we are proud to be an equal opportunity employer.


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