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Customer Service Representative
2 months ago
Metro Safety & Fire, Inc. is seeking a highly motivated and customer-focused individual to join our front reception team. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and supporting our sales, marketing, and accounts receivable efforts.
Key Responsibilities- Provide top-notch customer service to clients and internal stakeholders
- Respond to phone calls, emails, and in-person inquiries in a timely and professional manner
- Assist with scheduling, sales, marketing, and accounts receivable tasks as needed
- Work collaboratively with other team members to achieve business objectives
- Participate in ongoing training and professional development to enhance skills and knowledge
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and proficiency in Microsoft Office
- Availability to work a full-time schedule, including weekends and holidays
- Competitive hourly wage with opportunities for advancement
- Comprehensive training program with ongoing support and development
- Generous paid time off and holiday schedule
- Health, dental, and vision insurance options
- 401(k) plan with employer match
Metro Safety & Fire, Inc. is a leading provider of fire and life safety equipment and services in the Portland, Oregon/Vancouver, Washington area. Our team is dedicated to delivering exceptional service and support to our clients, and we are seeking a like-minded individual to join our team.
