Quality Assurance Specialist

2 weeks ago


Asheboro, North Carolina, United States Technimark Full time

Position Overview:


Quality Assurance Specialists (QAS) play a crucial role in the design and implementation of systems that guarantee products or services are crafted and delivered to meet or exceed client expectations.

Our QAS will uphold our manufacturing philosophy which emphasizes exceeding customer needs through performance, employee growth, safety, technological advancements, return on investment, environmental stewardship, customer satisfaction, and effective supply chain management.

The QAS is actively involved in the change management process to ensure ongoing compliance with customer specifications.

The QAS typically collaborates within a multidisciplinary team alongside various business and engineering professionals. The QAS provides independent oversight and assessment of project deliverables throughout their lifecycle.

Qualifications | Experience | Skills:
A Bachelor's degree in Engineering or a combination of education, skills, and experience. Fundamental understanding of quality management systems, manufacturing processes, and ISO standards. Proficiency in quality methodologies such as statistical process control, inspection protocols, calibration techniques, and experimental design. Strong leadership and supervisory capabilities. Familiarity with statistical analysis software like Minitab and JMP. Excellent communication and interpersonal skills. Proficient in computer applications.

Key Responsibilities:

  • Fosters continuous improvement initiatives within the organization. (Lean Six Sigma & Kaizen methodologies)
  • Achieves and maintains Black Belt certification.
  • Conducts statistical analyses, product evaluations, and measurements as required.
  • Leads Customer Complaint, Corrective Action, and Preventative Action programs.
  • Supports the resolution processes for non-conforming products.
  • Contributes to the development of quality training programs for staff.
  • Assists in sales presentations and facility tours.
  • Maintains systems to ensure product quality aligns with customer specifications.
  • Builds and maintains relationships with clients to address product quality concerns.
  • Participates in product development activities.
  • Possesses an understanding of human factors and motivation principles.
  • Assists with the processes involved in receiving purchased materials.
  • Conducts supplier assessments and defines supplier quality expectations.
  • Responsible for quality approval documentation for new products (CQV Reports).
  • Establishes and manages systems to maintain external certifications such as ISO registration.
  • Generates reports for quality-related metrics (Non-Conforming Material Reports, Customer Complaints, Returned Merchandise Authorizations, Scrap Percentages).
  • Supports deviation management processes.
  • Must demonstrate and maintain a minimum classification of "Average" on the Munsell Hue Test for color-based decision-making. (Range Boards, MRB's)
  • Acts as backup HACCP Coordinator if designated in HACCP Plan(s).
  • Serves as a HACCP Team Member if designated in HACCP Plan(s).


Technimark is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

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