Training Specialist for Electronic Monitoring

3 days ago


Anderson, Indiana, United States The GEO Group Full time
Job Title: Training Specialist for Electronic Monitoring

Job Overview: We are seeking a highly skilled Training Specialist for Electronic Monitoring to join our team at The GEO Group. This is an exciting opportunity to work in a dynamic environment where you will be responsible for developing and conducting training on electronic monitoring products and host applications for internal staff and external customers.

Key Responsibilities:
  • Conduct training sessions on new and existing electronic monitoring products and host applications for certification programs.
  • Deliver external customer webinars on electronic monitoring products and host applications.
  • Assist with the delivery of training events for external customers on new and existing electronic monitoring products and host applications.
  • Collaborate with the Training Department to maintain an EM training calendar for all scheduled internal staff and external customer training webinars.
  • Provide first-level troubleshooting on equipment issues and customer calls.
  • Develop and update training materials for internal and external training on new products and software as needed.
  • Maintain employee-training requirements in the internal LMS and assist with the maintenance of external customer training records.
  • Work closely with product and software development departments to test new products and applications.

Requirements: To be successful in this role, you should have a High School Diploma or GED, United States citizenship, and the ability to receive client's approval to work on contract. Additionally, you should live in the US for at least 3 out of the last 5 years, hold a valid driver's license, and possess strong oral and written communication skills.

Salary Estimate: $65,000 - $75,000 per annum, depending on experience.

Why Join Us? At The GEO Group, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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