Technical Training and Support Specialist
3 days ago
We're looking for an ambitious and detail-oriented professional to fill the role of Electronic Monitoring Training Specialist at BI Incorporated. In this challenging yet rewarding position, you'll play a pivotal role in empowering individuals in immigration proceedings through our electronic monitoring solutions. As a valued member of our operations team, you'll contribute to achieving positive outcomes by combining expert training with cutting-edge technology.
Your primary responsibility will be to develop, coordinate, and conduct high-quality training programs for internal staff and external customers. This includes creating engaging content, coordinating logistics, and providing exceptional support to participants. With opportunities to collaborate with diverse stakeholders, you'll be part of a dynamic team committed to innovation and excellence.
Salary Range: $72,000 - $98,000 annually, depending on qualifications and experience.
Main Accountabilities:
- Deliver professional training sessions to enhance participant knowledge of our EM solutions and best practices.
- Cultivate close relationships with stakeholders across various departments to foster a culture of collaboration and continuous improvement.
- Participate in quality control processes to refine our training materials and methods.
Core Competencies & Requirements:
- Diploma or degree equivalent to high school.
- Eligibility to work in the United States.
- Strong analytical and problem-solving skills.
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