Team Lead

4 days ago


Wilmington, North Carolina, United States Southeastern Integrated Care LLC Full time
Job Title: Team Lead

Job Summary:

The Team Lead is a critical role within our organization, responsible for overseeing the day-to-day operations of our team. This individual will provide guidance and support to team members, ensuring that services are delivered to the highest standard.

Key Responsibilities:

  • Leadership and Supervision: Provide leadership and supervision to team members, ensuring that they have the necessary resources and support to deliver high-quality services.
  • Service Delivery: Oversee the delivery of services to clients, ensuring that they meet the required standards and are delivered in a timely and efficient manner.
  • Team Management: Manage the team's workload, ensuring that tasks are allocated effectively and that team members are working efficiently.
  • Communication: Communicate effectively with team members, clients, and other stakeholders, ensuring that information is shared and understood.
  • Problem-Solving: Identify and resolve problems that may arise, ensuring that services are delivered without disruption.

Requirements:

  • Education: Master's degree in a human services-related field.
  • Experience: Minimum of one year of experience working with the population served, with a focus on mental health and substance abuse.
  • Skills: Strong leadership and communication skills, with the ability to work effectively in a team environment.

Work Environment:

The Team Lead will work in a fast-paced environment, with a focus on delivering high-quality services to clients. The role will require strong organizational and time management skills, with the ability to work effectively under pressure.

Physical Demands:

The Team Lead will be required to work in a variety of settings, including client homes and community locations. The role will require the ability to lift and move up to 20 pounds, with occasional lifting and moving of up to 50 pounds.


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