Store Operations and Sales Manager
7 days ago
We're committed to helping our teammates grow their careers through the combination of coursework, demonstrating leadership skills, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
About the Job:
We are seeking a dynamic and experienced Automotive Store Manager to join our team in Pittsburgh, United States. As the Automotive Store Manager, you will be responsible for overseeing the day-to-day operations of our automotive store, ensuring exceptional customer service, driving sales growth, and leading a team of automotive professionals.
About the Role:
- Provide strong leadership and direction to store staff, fostering a positive and productive work environment
- Develop and implement sales strategies to meet and exceed store revenue targets
- Ensure high standards of customer service and maintain a customer-focused store culture
- Manage inventory levels, pricing, and product mix to optimize store performance
- Oversee store operations, including scheduling, payroll management, and expense control
- Recruit, train, and develop team members to build a high-performing staff
- Maintain a clean, organized, and safe store environment
- Analyze sales data and market trends to make informed business decisions
- Collaborate with suppliers and corporate office to ensure product availability and promotions
- Handle customer inquiries and resolve issues promptly and professionally
- Ensure compliance with company policies, procedures, and industry regulations
Requirements:
- High School Diploma or equivalent; additional education in business management is a plus
- 2-4 years of proven leadership experience in a retail or automotive sales environment
- Demonstrated ability to drive financial results and control costs
- Strong leadership skills with the ability to motivate and develop team members
- Excellent verbal and written communication skills
- Customer-focused mindset with a passion for delivering exceptional service
- Proficiency in multi-tasking and thriving in a fast-paced environment
- Solid problem-solving and decision-making abilities
- Knowledge of automotive parts, services, and industry trends
- Experience with inventory management and point-of-sale systems
- Basic math skills for calculating discounts, commissions, and percentages
- Valid driver's license and satisfactory Motor Vehicle Report (MVR)
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Physical ability to lift up to 50 lbs., stand for extended periods, and perform tasks requiring bending and reaching
- Proficiency in Microsoft Office suite and willingness to learn new software applications
Benefits:
- Performance-based incentives
- Paid vacation and holidays
- Reimbursement for ASE certifications
- Reimbursement for State Inspection Licenses, where applicable
- 401k eligibility immediately upon hire
- Direct Deposit
- Employee Discounts
- Healthcare, Vision, and Dental
- Employee Access Perks
- Career Advancement Opportunities
Estimated Salary: $65,200 per year, based on a range of $55,000 - $78,000 per year, depending on experience and potential incentives
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