Store Leadership and Operations Manager
3 weeks ago
At CosmoProf, we are seeking an experienced Assistant Store Manager to join our team. As a key member of our store leadership, you will be responsible for leading and developing a team of associates, ensuring exceptional customer experiences, and maintaining brand standards.
Key Responsibilities- Brand Excellence: You will oversee the direction and planning of daily goals and activities to deliver outstanding client experiences, maximize sales and KPIs, and drive customer loyalty in assigned stores. Emphasis will be placed on both in-store selling models and omnichannel strategies.
- Team Development: Engage, train, and develop your teams to achieve positive results. Leverage internal hiring platforms and actively recruit to build a strong network of external candidates to fill positions when required.
- Operations Efficiency: Ensure the execution of all company processes through training, management, analysis, and continuous improvement. Utilize digital strategies such as omnichannel fulfillment (SFS/SDD/BOPIS).
- Safety and Loss Prevention: Maintain a safe store environment for associates and customers; ensure policies and procedures are followed and enforced. Protect company assets by implementing inventory and cash control procedures.
- High School Diploma or equivalent
- Must be 18 years of age or older
- Minimum 3+ years retail sales/customer service experience preferred
- At least 1+ year(s) prior management experience preferred
- Ability to lead or support a team of associates to meet business objectives
- Effective communication skills with team and management
- Scheduling availability to meet business needs
- Cosmetology license desirable but not required
$55,000 - $65,000 per annum, depending on location and experience.
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