Head Clerk Position

13 hours ago


Hayward, California, United States Lucky Supermarkets Full time
About Us

Lucky Supermarkets operates a chain of grocery stores in California and Western Nevada, providing customers with a wide range of products at competitive prices. Our company values customer satisfaction and community involvement, and we strive to create a positive shopping experience for our customers.

Job Summary

We are seeking a Head Clerk to join our team at our store located in Hayward, CA. The successful candidate will be responsible for maintaining store conditions, directing employees, and ensuring customer service is at optimal levels. The Head Clerk will also assist in merchandising and care of the Center Store departments.

Key Responsibilities and Accountabilities
  • Monitor ads/promotions/seasonal changes and perform and/or ensure the timely performance of display set-ups, schematics/resets, signage, and store decoration
  • Monitor sales, takes inventory, analyzes advertised sales, and submits product orders
  • Safely and efficiently stocks merchandise shelves and displays to maintain appealing appearance of products on shelves, to ensure adequate supplies and customer satisfaction and maximize sales
  • Oversee and directs activities of checkers, service clerks and others to ensure efficient and timely customer service, adequate staffing, safe/secure work areas, good store/lot appearance, timely staff relief and compliant handling
  • Maintain a clean and safe work environment to ensure the safety of and all customers
  • Check out and totals customer purchases
  • Perform other Senior or General Clerk assignments
Requirements
  • Wide range of product/pricing knowledge, store layout, safe work/lifting practices, equipment operation, merchandising, and others
  • Ability to learn and retain policies and procedures, to work within and promote a team environment, and the abilities to read, write and perform basic math calculations
Education and Experience

Four-year college degree (or equivalent knowledge gained through formal education, specialized training, or additional job experience) and a minimum of six months as Key Carrier or 9 months as Perimeter Department Manager (or equivalent grocery retail management experience)

Physical and Competencies

Basic store and office environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects. Customer Focus, Leading People, Management Skills, and Personal/Interpersonal Skills



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