Regional Operations Director for Client Solutions
6 days ago
About the Company
Premise Health is a leading direct healthcare provider, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. We partner with clients to offer fully connected care – in-person and in the digital environment. With operations in 45 states and Guam, we deliver care through various channels, including onsite and nearsite wellness centers, the Digital Wellness Center, mobile, and event solutions.
Our Mission
We simplify complexity and break down barriers to give diverse member populations access to convenient, integrated, high-quality care. Our goal is to provide the breadth and depth of care required to serve organizations' total populations, helping members live healthier while lowering costs for employers.
Career Opportunities
We are currently seeking an experienced Operations Director to join our Central Region team, supporting clients located in the Midwest. This role offers a unique opportunity to lead operational initiatives within your book of business and drive strategic growth.
Job Summary
This senior leadership position oversees all operational activities within your region, responsible for planning and directing activities to align with overall region operations. You will direct and develop high-performing regional teams to deliver on established objectives, goals, strategies, and measures. Key responsibilities include:
- Providing effective leadership, coaching, and mentoring at the Sr. Director and Director of Client Operations level.
- Establishing regular communication across your book of business to ensure effective information cascade and escalation to direct leaders.
- Maintaining a strategic focus on client satisfaction and value-added strategies, identifying global processes to improve overall performance.
- Demonstrating strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service, and product offerings.
- Actively responding to urgent site issues and solving complex problems effectively.
Requirements
The ideal candidate possesses:
- A Bachelor's degree (Master's preferred) or equivalent work experience with a significant business focus.
- 10+ years of experience in a business environment or related industry, managing others.
- Healthcare experience managing in a medical, pharmacy, fitness, or other similar environment.
- Demonstrated experience with medical information management systems.
Preferred Qualifications
The successful candidate will have:
- Demonstrated inclusive people leadership skills and experience managing virtual staff.
- Excellent communication, facilitation, and presentation skills.
- Strong strategic thinking and ability to leverage resources and networks to drive outcomes.
Benefits and Compensation
Premise Health offers a competitive salary range of $120,000 - $160,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, 401(k), paid holidays, and vacation time. We prioritize work-life balance and offer opportunities for professional growth and development.
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