Retail Shift Lead
3 days ago
At Sonoran Roots, we're passionate about cultivating a team of dedicated professionals who share our commitment to excellence in the cannabis industry. As a Retail Shift Lead at Ponderosa Dispensary, you'll play a vital role in delivering exceptional customer experiences and driving sales floor operations to new heights.
About the Role:The Retail Shift Lead is responsible for ensuring seamless customer service, managing sales floor operations, and promoting a positive and welcoming environment for our customers. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Lead by example, providing exceptional customer service and promoting a positive and welcoming environment.
- Manage sales floor operations, including inventory management, display maintenance, and cash handling procedures.
- Support budtenders in customer consultations and discounts, while independently managing their register.
- Implement breaks at strategic times and maintain a productive pace on the sales floor.
- Have a deep understanding of our Dutchie POS system and troubleshoot any issues that may arise.
- Intake third-party finished products in adherence to state-compliant guidelines.
- Support inventory management in the retail department to ensure smooth daily operations.
- Oversee the transaction process, assisting budtenders with any customer service-related disruptions.
- Maintain floor professionalism, including cleanliness and stock par of all products.
- Ensure all displays and fridges are organized with product faces correctly.
- Be able to properly diffuse customer and employee escalations while maintaining a welcoming atmosphere on the Retail Sales Floor.
- Understand the company's discount policy and execute when appropriate.
- Operate a cash register and itemize and total purchases by recording prices, departments, discounts/specials, and regulation limits.
- Provide customers with cannabis information and educational resources regarding strains, methods of administration, effects, and precautions related to their consumption of marijuana products.
- Review in-store and online menus and deals, reporting any discrepancies to Management.
- Work together with Management to ensure the sales floor is operating at its maximum potential.
- Have knowledge of and uphold AZDHS policies to operate compliantly.
- Perform additional duties as assigned by management.
- 2+ years of retail experience, preferably in a cannabis dispensary or related industry.
- 1+ years of experience in a supervisory or leadership role.
- Extensive knowledge of cannabis products, strains, consumption methods, and industry regulations.
- Exceptional customer service skills with a friendly and approachable demeanor.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Detail-oriented with excellent organizational skills.
- Proficient in cash handling procedures and point-of-sales (POS) systems.
- Ability to lift 50+ pounds as needed.
- Must be 21+ years old.
- Able to sit or stand for extended periods of time.
- Reliable attendance and communication - show up to work when you say you will and do what you say you will do.
- Criminal background checks will be performed; most marijuana-related crimes will not negatively impact an application.
- Reliable transportation.
- Company-paid health insurance.
- Annual performance and pay review.
- Year-end bonus eligibility.
- Monthly rewards points for free products at Ponderosa Dispensary, so you can sample what you are helping to promote.
- Employee discount (25%) at Ponderosa Dispensary.
- Accrued paid time off (PTO) policy.
- Employee Referral Bonus - $250 if you refer someone who gets hired (conditions apply).
License/Certification: Must obtain and maintain an AZDHS Facility Agent Card to start work.
Work Location: In person
-
Retail Shift Lead
6 days ago
Tucson, Arizona, United States Sonoran Roots Full timeUnlock Your Potential as a Retail Shift Lead at Sonoran RootsAre you passionate about delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment? We're seeking a highly motivated and results-driven Retail Shift Lead to join our team at Ponderosa Dispensary in Tucson.About Sonoran RootsSonoran Roots is a vertically...
-
Lead Customer Service Representative
3 days ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob Details Job Title: Lead CSR Job Location: LPT 1320 TTT - TUCSON, AZ Job Category: Retail Job Description: We are seeking a highly skilled and experienced Lead Customer Service Representative to join our team at LPT Retail Management Services. As a Lead CSR, you will be responsible for providing exceptional customer service, ensuring a positive...
-
Retail Sales Lead
1 week ago
Tucson, Arizona, United States Road Runner Sports Full timeJob Title: Retail Sales LeadAbout the Role:We are seeking a highly motivated and experienced Retail Sales Lead to join our team at Road Runner Sports. As a Retail Sales Lead, you will be responsible for leading our sales floor team to deliver exceptional customer experiences, drive sales growth, and maintain a high level of visual execution and standards.Key...
-
Overnight Retail Associate
4 weeks ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob DetailsLevel: EntryJob Location: LPT 1320 TTT - TUCSON, AZEducation Level: NoneJob Category: RetailDescriptionWe are seeking a motivated and customer-focused individual to join our team as a Retail Store Team Member. As a key member of our sales floor team, you will be responsible for providing excellent customer service, completing shift duties, and...
-
Customer Service Representative
4 weeks ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob DetailsJob Location: LPT 1303 FLOWING WELLS - TUCSON, AZPosition Type: CSREducation Level: NoneTravel Percentage: NoneJob Shift: OVERNIGHTJob Category: RetailJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our overnight shift, you will be...
-
Customer Service Representative
6 days ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob DetailsJob Location: LPT 1303 FLOWING WELLS - TUCSON, AZPosition Type: CSREducation Level: NoneTravel Percentage: NoneJob Shift: OVERNIGHTJob Category: RetailJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our overnight shift, you will be...
-
Travel Nurse RN Lead
3 days ago
Tucson, Arizona, United States Lead Health Full timeLead Health: Labor & Delivery Travel RN OpportunityWe are seeking a skilled Labor & Delivery Registered Nurse to join our team at a top-rated healthcare facility in Sun City West, Arizona. As a Travel RN, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and making a positive impact on the lives...
-
Restaurant Server Position
2 days ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob DetailsLevel: ExperiencedJob Location: LPT 1320 TTT - TUCSON, AZPosition Type: Full-timeJob Category: ManagementDescription:LPT Retail Management Services, LLC is seeking friendly and enthusiastic individuals for the Waitstaff/Server position.We are looking for individuals who enjoy making people smile and are looking for a great opportunity to grow...
-
Customer Service Representative
3 days ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob DetailsJob LocationLPT 1303 FLOWING WELLS - TUCSON, AZ Position TypeCSR Education LevelNone Travel PercentageNone Job ShiftOVERNIGHT Job CategoryRetail DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing...
-
Shift Lead
2 weeks ago
Tucson, Arizona, United States Your Papa John's Full timeJob DescriptionKey Responsibilities:As a Shift Lead at Your Papa John's, you will be responsible for executing cash management duties, managing inventory levels, and maintaining a clean and safe work environment. You will also be expected to lead a team with no supervision, build an atmosphere of teamwork and energy, and communicate quality standards to team...
-
Shift Lead
2 days ago
Tucson, Arizona, United States Papa Johns Full timeAbout UsPapa John's is a company that values its employees and prioritizes their growth and development. We believe that our team members are the key to our success, and we strive to create a positive and supportive work environment.Job DescriptionWe are seeking a motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible...
-
Retail Sales Professional
3 days ago
Tucson, Arizona, United States Big 5 Sporting Goods Full timeBig 5 Sporting Goods Retail Sales Associate OpportunityWe are seeking a highly motivated and sports-minded individual to join our customer service team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our products to drive sales and revenue growth.Key...
-
Visual Merchandising Specialist
4 weeks ago
Tucson, Arizona, United States Winston Retail Solutions Full timeJob OverviewWinston Retail Solutions is seeking a skilled Visual Merchandiser to collaborate with our Client's Visual Merchandising Team Lead in launching a new furniture store. As a key member of our team, you will utilize your merchandising expertise and creative vision to craft captivating displays that drive sales and enhance the customer experience.Key...
-
Retail Security Officer
4 weeks ago
Tucson, Arizona, United States Securitas Security Services USA Full timeWe are seeking a highly skilled and motivated Retail Mobile Patrol Officer to join our team at Securitas Security Services USA. As a Retail Mobile Patrol Officer, you will play a critical role in ensuring the safety and security of our clients and their customers.Key Responsibilities:Patrol retail locations to prevent and detect crimeRespond to alarms and...
-
Retail Sales Lead
1 month ago
Tucson, Arizona, United States Road Runner Sports Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Lead to join our team at Road Runner Sports. As a Sales Lead, you will be responsible for leading a team of sales associates and providing exceptional customer service to drive sales and revenue growth.Key ResponsibilitiesLead by Example: Demonstrate a strong work ethic and lead by...
-
Retail Sales Lead
1 month ago
Tucson, Arizona, United States Road Runner Sports Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Sales Lead to join our team at Road Runner Sports. As a key member of our leadership team, you will be responsible for driving sales and profitability goals while maintaining a WOW customer experience-focused selling culture.Key ResponsibilitiesDevelop and support a high-performance...
-
Assistant Store Manager
3 weeks ago
Tucson, Arizona, United States LPT Retail Management Services Full timeJob SummaryLPT Retail Management Services is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including managing cash, inventory, and expenses, as well as providing exceptional customer service.Key...
-
Customer Service Lead
2 weeks ago
Tucson, Arizona, United States Circle K Full timeLead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...
-
Shift Team Lead
2 weeks ago
Tucson, Arizona, United States Vitality Bowls Full timeJob Title: Shift LeaderVitality Bowls is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of employees to ensure seamless service delivery and exceptional customer experience.Key Responsibilities:Lead a team of employees to ensure efficient service delivery and...
-
Retail Sales Associate
4 weeks ago
Tucson, Arizona, United States 5-Pillar Solutions, Inc. Full timeJob Opportunity at 5-Pillar Solutions, Inc.We are seeking a highly motivated and customer-focused individual to join our Retail Team as a Retail Sales Associate. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service and support to...