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Collections Account Manager
2 months ago
Position Overview:
As a vital member of our team, you will engage in a variety of responsibilities aimed at managing accounts related to deceased debt.
Key Responsibilities:
- Adhere to established protocols and training guidelines while conducting outbound communications to recover outstanding debts.
- Achieve daily targets for collections and maintain productivity benchmarks.
- Regularly review and manage a queue of accounts, ensuring consistent follow-up through calls and other methods.
- Conduct thorough discussions with individuals to gather estate details and pinpoint potential financial resources.
- Set up payment plans with urgency and clear deadlines to facilitate timely resolutions.
- Utilize skip-tracing techniques in accordance with training to locate accounts effectively.
- Participate in special projects as needed to support team objectives.
About TEKsystems:
At TEKsystems, we are committed to driving transformation. We collaborate with clients to implement innovative ideas and solutions, seizing opportunities in a rapidly evolving landscape. Our team of 80,000 professionals partners with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we work alongside forward-thinking leaders to facilitate meaningful change. This is the essence of true partnership. TEKsystems is part of the Allegis Group.
We are an equal opportunity employer and welcome applications from all individuals without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
