Care Management Support Coordinator II

4 days ago


Austin, Texas, United States Deans Professional Services Full time
Job Title: Care Management Support Coordinator II

We are seeking a highly skilled Care Management Support Coordinator II to join our team at Dean's Professional Services. As a Care Management Support Coordinator II, you will play a critical role in supporting administrative care management activities, including performing outreach, answering inbound calls, and scheduling services.

Key Responsibilities:

  • Provide support to members to connect them to other health plans and community resources to ensure they receive high-quality customer care/service.
  • Apply working knowledge of assigned health plan(s) activities and resources to support member needs.
  • Serve as the front-line support on various member and/or provider inquiries, requests, or concerns, including explaining care plan procedures and protocols.
  • Support member onboarding and day-to-day administrative duties, including sending out welcome letters, related correspondence, and program educational materials to facilitate a successful member/provider relationship.
  • Document and maintain non-clinical member records to ensure standards of practice and policies are followed, and provide to providers as needed.
  • Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs.
  • Perform other duties as assigned.

Requirements:

  • Must reside in Waco, Temple, or Austin area.
  • High School Diploma – Required.
  • Microsoft Office experience – Required.
  • Knowledge of Medical Terminology – Required.
  • Previous appointment scheduling experience – Preferred.
  • Home Health or Managed Care experience – Preferred.

Benefits:

  • Schedule: M-F 8:00 am - 5:00 pm.
  • Pay: $17 - $19/hour (based on experience).
  • Full benefits – healthcare, dental, vision, 401k program.
  • Temp-to-Hire Opportunity.

Dean's Professional Services is a national, award-winning staffing solutions firm. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information, please contact us.



  • Austin, Texas, United States Deans Professional Services Full time

    Job SummaryWe are seeking a highly skilled Care Management Support Coordinator II to join our team at Dean's Professional Services. As a key member of our healthcare organization, you will play a vital role in supporting administrative care management activities, including outreach, inbound calls, and scheduling services.Key Responsibilities:Provide...

  • IT Coordinator II

    7 days ago


    Austin, Texas, United States TransForce Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Coordinator II to join our team. The successful candidate will be responsible for providing superior IT support services in a large and complex organization by coordinating activities with related IT staff and department users.Key ResponsibilitiesRespond to and resolve inquiries and requests for...


  • Austin, Texas, United States Integral Care Full time

    Client Support CoordinatorJob Number:Position Overview: Integral Care's Call Center serves as the primary point of contact for the organization, engaging with the public, clients, and service providers via telephone. The Client Support Coordinator is responsible for addressing inquiries about Integral Care's offerings, providing community resource referrals,...


  • Austin, Texas, United States Integral Care Full time

    Client Support CoordinatorJob Number:Position Overview: Integral Care's Call Center serves as the primary point of contact for the organization, engaging with the public, clients, and service providers via telephone. The Client Support Coordinator is responsible for addressing inquiries about Integral Care's offerings, providing community resource referrals,...

  • Nurse II

    4 weeks ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:We are seeking a highly skilled and experienced Nurse II to join our team at the Texas Department of Aging & Disability Services. As a Nurse II, you will play a critical role in providing exceptional patient care and leading a team of healthcare professionals.Key Responsibilities:Assessment and Planning: Conduct thorough assessments of patients'...

  • Project Manager II

    1 hour ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Project Manager IIAt the Texas Department of Aging & Disability Services, we are seeking a highly skilled Project Manager II to join our team. As a key member of our Project Management Office (PMO), you will be responsible for ensuring the successful planning and implementation of strategic and operational projects.The ideal candidate will have a...

  • Project Manager II

    2 weeks ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Project Manager IIAt the Texas Department of Aging & Disability Services, we are seeking a highly skilled Project Manager II to join our team. As a key member of our Project Management Office (PMO), you will be responsible for ensuring the successful planning and implementation of strategic and operational projects.The ideal candidate will have a...


  • Austin, Texas, United States CapMetro Full time

    Job Title: Support Specialist II EligibilityCapMetro is seeking a highly skilled and detail-oriented Support Specialist II Eligibility to join our team. As a key member of our eligibility team, you will be responsible for administering the eligibility process from application receipt to final determination, ensuring compliance with ADA regulations.Key...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Graduate Program Coordinator II to join our team at the University of Texas at Austin. This role will be responsible for coordinating all phases of the Semiconductor Science and Engineering graduate and undergraduate programs.Key ResponsibilitiesCoordinate program admissions, including...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Graduate Program Coordinator II to join our team at the University of Texas at Austin. This role will be responsible for coordinating all phases of the Semiconductor Science and Engineering graduate and undergraduate programs.Key ResponsibilitiesCoordinate program admissions, including...

  • Project Manager II

    1 hour ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Project Manager IIAt the Texas Department of Aging & Disability Services, we are seeking a highly skilled Project Manager II to join our team. As a key member of our Project Management Office (PMO), you will be responsible for ensuring the successful planning and implementation of strategic and operational projects.Key Responsibilities:Develop and...


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a dedicated and compassionate Direct Support Professional II to join our team at the Texas Department of Aging & Disability Services. As a DSP II, you will play a vital role in providing support and care to individuals with intellectual and developmental disabilities in our state-supported living centers. Key Responsibilities: •...


  • Austin, Texas, United States TEXAS HIGHER EDUCATION COORDINATING BOARD Full time

    Job Title: Data Analyst Manager IIJoin the Texas Higher Education Coordinating Board as a Data Analyst Manager II and contribute to the development of data-driven policies and practices in higher education.Job Summary:We are seeking a highly skilled Data Analyst Manager II to lead our data analysis efforts and provide insights to inform higher education...

  • Program Specialist II

    2 weeks ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:We are seeking a highly skilled and motivated Program Specialist II to join our team at the Texas Department of Aging & Disability Services. This role will play a critical part in supporting the Immunization Information System (IIS) Unit, working under minimal supervision from the Continuous Quality Improvement (CQI) Team Manager.Key...


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:The Texas Department of Aging & Disability Services is seeking a highly skilled Data Analytics Manager II to oversee the daily operations and activities of the Immunization Information System (IIS) Data Analytics Team.Key Responsibilities:Manage highly specialized employees and oversee strategic planning and program implementation.Establish goals...


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Asset Management Specialist IIJoin the Texas Department of Aging & Disability Services as an Asset Management Specialist II, where you will play a crucial role in maintaining accurate inventory records and ensuring the efficient management of state-owned and leased assets.Key Responsibilities:Maintain accurate and up-to-date inventory records,...

  • Program Manager II

    2 weeks ago


    Austin, Texas, United States The Judge Group Full time

    Program Manager II Job DescriptionOur client is seeking a skilled Program Manager II to lead complex projects in the Google Cloud space.About the RoleAs a Program Manager at Google, you will lead multi-disciplinary projects, plan requirements with internal customers, and manage project schedules. You will identify risks and clearly communicate goals to...

  • Nurse II Position

    3 weeks ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job SummaryWe are seeking a skilled and compassionate Nurse II to join our team at the Texas Department of Aging & Disability Services. As a Nurse II, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare team.Key ResponsibilitiesAssess and evaluate patient health status, developing and...


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Asset Management Specialist IIJoin the Texas Department of Aging & Disability Services as an Asset Management Specialist II, where you will play a crucial role in maintaining the agency's inventory and asset control records.Key Responsibilities:Maintain accurate accounting records for leased and state-owned property purchases, disposals, and...

  • Program Manager II

    2 weeks ago


    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:We are seeking a highly skilled and experienced Program Manager II to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for managing the daily program activities of the Newborn Screening (NBS) Thyroid Team, working closely with the Nurse Team Lead to ensure professional follow-up of...