AOG Sales Order Administrator

1 week ago


Garden Grove, California, United States Safran Full time
AOG Sales Order Administrator Job Description

The AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. This role coordinates day-to-day activity for customer requests, processes customer orders and quotes, and maintains front-line communication with the Customer.

Key Responsibilities:
  • Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
  • Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
  • Validate entered order information by checking against customer purchase orders
  • Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams
  • Review aging report weekly, provide updates to the Accounts Receivable department regarding past-due accounts
  • Make sure AOG orders shipped out in time
  • Manage incoming emails and follow up closely with customers
  • Coordinate with internal teams and departments to expedite orders
  • Work for RMA and claims
Requirements:
  • High school diploma required; Bachelor's degree preferred
  • 4-5 years of data entry and customer service experience
  • Intermediate skills in Microsoft Excel, PowerPoint, and Word
  • Knowledge and understanding of basic ERP/MRP functions and applications is preferred
Working Conditions:
  • Willing to work in flexible schedules including weekends and holidays


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