Service Representative
2 days ago
Join Continental Toyota's Service Team
We're seeking a motivated and reliable Service Representative to join our team in the Service Department call center. As a Service Representative, you will be responsible for following up on recalls and declined services, answering phone calls effectively, and making follow-up calls daily according to our CRM process.
What We Offer:
- Comprehensive Benefits Package: Medical, Dental, Vision
- Paid Vacation: Relax and recharge with our generous paid time off policy
- 401(k) Retirement Program: Plan for your future with our employer-matched 401(k) plan
- Promote from Within: Opportunities for advancement and career growth
- $15.00 Hour + Monthly Commission: Earn a competitive hourly wage plus monthly commission for meeting sales targets
Duties and Responsibilities:
- Follow up on recalls and declined services
- Answer phone calls effectively with the end goal of scheduling an appointment
- Make follow-up calls daily according to the CRM process
Qualifications:
- Great personality with the ability to build relationships quickly
- Positive attitude
- Must be able to multi-task and be detail-oriented
- This position requires you to be able to work alternating Saturdays
We're an Equal Opportunity Employer: Continental Toyota prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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