Lead Retail Customer Service Representative

2 days ago


La Grange, Illinois, United States FedEx Full time
Customer Service Associate at FedEx

We are seeking a skilled Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Follow instructions from supervisors and assist other team members in performing store functions.
  • Assist in the training of store team members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs and provide solutions that meet their expectations.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive compensation and benefits package.

At FedEx, we are committed to providing our customers with the best possible service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.



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