Human Resources Associate
4 days ago
As an HR Support Specialist at Donatech, you will be responsible for providing exceptional customer service support to staff members, managers, and HR teams. You will work with highly confidential information and perform various tasks such as triaging inquiries, resolving issues, and providing navigational support for HR topics. This role requires strong analytical thinking, attention to detail, and effective communication skills.
Key Responsibilities:
• Provide customer service support to staff members, managers, and HR teams
• Work with highly confidential information
• Triage or resolve inquiries within the HR Case Management system
• Provide navigational support for HR topics
• Perform limited transactions in Workday
• Support and back up other team members in their daily activities
Requirements:
• Bachelor's degree or equivalent experience
• 2+ years of experience in Human Resources, Customer Service, or Payroll
• Fluent in English and Spanish
• Strong analytical thinking and attention to detail
• Ability to multi-task in a fast-paced environment
• Strong team player with excellent communication skills
Preferred Qualifications:
• 2+ years of experience in Human Resources, Customer Service, or Payroll
• Effective analytical thinking and attention to detail
• Strong working knowledge of Microsoft Word, Excel, and PowerPoint
• Ability to multi-task in a fast-paced environment
• Strong team player with excellent communication skills
Working Hours:
This role requires flexibility to work hours in support of the west coast time zone, 10am to 7pm EST.
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