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Customer Service Ambassador

2 months ago

Decatur, Illinois, United States Jet Management Executives Full time
Job Overview

At Jet Management Executives, we're committed to delivering exceptional consumer experiences. As a Customer Service Representative, you'll play a vital role in helping our clients achieve their sales goals while fostering long-term relationships with their customers.

Key Responsibilities
  • Develop a deep understanding of our clients' products to effectively communicate their benefits and features to consumers.
  • Maintain accurate records of customer interactions, processed orders, and service schedules.
  • Embody a "can-do" mindset, tackling challenges head-on and providing solutions to complex problems.
  • Exemplify a positive and professional attitude, demonstrating trustworthiness and hospitality towards consumers and colleagues.
  • Lead a team of Junior Customer Service Representatives, providing guidance and support to ensure seamless customer experiences.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in customer-facing roles or hospitality positions, such as retail or restaurant.
  • Ability to articulate product knowledge and explain its value to consumers.
  • Commitment to ongoing learning and training to enhance hospitality skills and customer experience.
  • Effective problem-solving skills and a passion for helping others.
  • Outgoing personality with a strong desire to build relationships and provide exceptional customer service.
  • Excellent communication skills and a willingness to learn and grow.
What We Offer

As an entry-level position, we'll provide comprehensive training to help you develop the skills and confidence needed to deliver exceptional customer service. Our collaborative environment encourages growth, learning, and career advancement. If you're passionate about helping others and delivering outstanding customer experiences, we invite you to join our team.

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