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Customer Service Liaison

2 months ago

Round Rock, Texas, United States Banfield Full time

Job Summary: As a Customer Service Coordinator at Banfield, you will play a vital role in driving the flow of clients and pets through our hospitals, maximizing the productivity of our veterinary medical team, and ensuring excellent communication with our associates and clients.

Key Responsibilities:

  • Coordinate client flow and ensure a seamless experience for our clients and their pets.
  • Maximize the productivity of our veterinary medical team by streamlining processes and improving efficiency.
  • Develop and maintain strong relationships with our clients and associates.
  • Provide exceptional customer service and support to our clients and their pets.
  • Collaborate with our veterinary medical team to ensure the highest level of care and service for our clients and their pets.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.