Bilingual Customer Service Representative

1 week ago


Miami, United States CenterWell Home Health Full time
About the Role

We are seeking a highly skilled and bilingual customer service representative to join our team at CenterWell Home Health. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and their families.

Key Responsibilities
  • Provide first-call resolution and exceptional customer service experience in a fast-paced call center environment
  • Handle a large volume of incoming calls from sales agents and provide plan and benefits information to callers
  • Enrollment verification, eligibility verification, pre-screen, and initiating expedited referrals in the application for Federal and State assistance programs
  • Follow all regulatory and compliance guidelines implemented by state and federal government or the plan
Requirements
  • Fully bilingual English/Spanish
  • 3 years of customer service experience, including typing/data entry
  • Proficient in Microsoft Office Outlook and Word
  • Ability to live near and travel to the closest CarePlus Health Plan facility as needed
Preferred Qualifications
  • Associate or bachelor's degree
  • Excellent verbal, listening and written communication skills
  • Previous healthcare experience
  • Previous inbound and/or outbound call center experience
About Us

CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. We strive to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about.

As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties.

We are an equal opportunity employer and welcome applications from diverse candidates.



  • Miami, United States Randstad North America, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.About the...


  • Miami, United States Randstad North America, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Miami, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at CenterWell Home Health. As a Bilingual Consumer Service Operations Representative, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Miami, United States Progressive Insurance Full time

    {"title": "Customer Service Representative-Bilingual Spanish", "description": "Customer Service Representative-Bilingual SpanishAre you a problem-solver with a passion for helping others? We're seeking a Customer Service Representative-Bilingual Spanish to join our team. As a customer service representative, you'll be responsible for supporting and building...


  • Miami, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at CenterWell Home Health. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and their families.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...


  • Miami, United States Collabera Full time

    Job Title: Portuguese Bilingual Customer Service RepresentativeWe are seeking a highly skilled Portuguese Bilingual Customer Service Representative to join our team at Collabera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and...


  • Miami, Florida, United States MACYS FURNITURE - HOME DELIVERY SERVICES Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Macys Furniture - Home Delivery Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers, ensuring that their needs are met and exceeded.Key...


  • Miami, United States Randstad North America, Inc. Full time

    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major logistics company is looking for a bilingual Spanish Customer Service Representative to join our team in Doral. The Customer Care Support Specialist Customer Service, Bilingual, Retail, Staffing, Customer


  • Miami, United States Mannymorin Full time

    **Customer Service Representative Opportunity**At Mannymorin, we're seeking a highly motivated and organized individual to join our team as a Customer Service Representative - Bilingual Spanish. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through...


  • Miami Beach, Florida, United States Lincoln Health Supply Full time

    Job SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team at Lincoln Health Supply. As a Medical Records Processor, you will be responsible for providing exceptional customer service to our clients in both English and Spanish, responding to inquiries, troubleshooting customer issues, and maintaining accurate...


  • Miami, United States Randstad Full time

    Customer Service Representative - SpanishWe are seeking a highly skilled and bilingual Customer Service Representative to join our team in Doral. As a key member of our customer care support team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring a positive experience and resolving issues...


  • Miami, United States Automatic Data Processing Full time

    ADP is hiring Associate Client Support Consultants. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines Customer Service Representative, Customer Service, English, Spanish, Bilingual, Client Support, Retail


  • Miami, United States Automatic Data Processing Full time

    Customer Service Opportunity at ADPWe are seeking a skilled Bilingual Customer Service Professional to join our team at ADP. As an Associate Client Support Consultant, you will be responsible for providing exceptional customer service to our clients in both English and Spanish.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...


  • Miami, United States Collabera Full time

    Job Details: Title: Portuguese Bilingual Customer Service Representative Location: Miami, FL Duration: 12 months of contract | Hybrid Pay: $20/Hr. to $22/Hr. Job Description: Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash...


  • Miami, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions about our products, and recommending the right...


  • Miami, FL, USA, United States SSM Services, inc Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team at SSM Services, inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our retail clients, ensuring their marketing and promotional...


  • Miami, Florida, United States SSM Services, inc Full time

    Job OpportunityWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team at SSM Services, inc. As a key member of our retail marketing and promotions team, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry.Key Responsibilities:1. Customer...


  • Miami, United States Sherwin-Williams Full time

    Customer Service Specialist Opportunity at Sherwin-WilliamsWe are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service to our clients in person and over the phone.Key Responsibilities:Assist customers in...


  • Miami, FL, USA, United States Florida One Insurance Full time

    Job OverviewFlorida One Insurance is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our diverse clientele, utilizing your bilingual skills to effectively communicate and resolve customer inquiries.Key...


  • Miami, United States Collabera Full time

    Job Details: Title: Portuguese Bilingual Customer Service Representative Location: Miami, FLDuration: 12 months of contract | HybridPay: $20/Hr. to $22/Hr.  Job Description: Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests.Requests consist of treasury, cash...