Bilingual Customer Service Representative
1 week ago
We are seeking a highly skilled and bilingual customer service representative to join our team at CenterWell Home Health. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and their families.
Key Responsibilities- Provide first-call resolution and exceptional customer service experience in a fast-paced call center environment
- Handle a large volume of incoming calls from sales agents and provide plan and benefits information to callers
- Enrollment verification, eligibility verification, pre-screen, and initiating expedited referrals in the application for Federal and State assistance programs
- Follow all regulatory and compliance guidelines implemented by state and federal government or the plan
- Fully bilingual English/Spanish
- 3 years of customer service experience, including typing/data entry
- Proficient in Microsoft Office Outlook and Word
- Ability to live near and travel to the closest CarePlus Health Plan facility as needed
- Associate or bachelor's degree
- Excellent verbal, listening and written communication skills
- Previous healthcare experience
- Previous inbound and/or outbound call center experience
CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. We strive to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about.
As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties.
We are an equal opportunity employer and welcome applications from diverse candidates.
-
Bilingual Customer Service Representative
2 weeks ago
Miami, United States Randstad North America, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.About the...
-
Bilingual Customer Service Representative
2 weeks ago
Miami, United States Randstad North America, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...
-
Bilingual Customer Service Representative
4 weeks ago
Miami, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at CenterWell Home Health. As a Bilingual Consumer Service Operations Representative, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Miami, United States Progressive Insurance Full time{"title": "Customer Service Representative-Bilingual Spanish", "description": "Customer Service Representative-Bilingual SpanishAre you a problem-solver with a passion for helping others? We're seeking a Customer Service Representative-Bilingual Spanish to join our team. As a customer service representative, you'll be responsible for supporting and building...
-
Bilingual Customer Service Representative
4 weeks ago
Miami, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at CenterWell Home Health. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and their families.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Miami, United States Collabera Full timeJob Title: Portuguese Bilingual Customer Service RepresentativeWe are seeking a highly skilled Portuguese Bilingual Customer Service Representative to join our team at Collabera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and...
-
Miami, Florida, United States MACYS FURNITURE - HOME DELIVERY SERVICES Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Macys Furniture - Home Delivery Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers, ensuring that their needs are met and exceeded.Key...
-
Bilingual Customer Service
3 weeks ago
Miami, United States Randstad North America, Inc. Full timeDoes the idea of an open, challenging and collaborative environment put a smile on your face? A major logistics company is looking for a bilingual Spanish Customer Service Representative to join our team in Doral. The Customer Care Support Specialist Customer Service, Bilingual, Retail, Staffing, Customer
-
Customer Service Representative
3 weeks ago
Miami, United States Mannymorin Full time**Customer Service Representative Opportunity**At Mannymorin, we're seeking a highly motivated and organized individual to join our team as a Customer Service Representative - Bilingual Spanish. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through...
-
Bilingual Customer Service Representative
2 weeks ago
Miami Beach, Florida, United States Lincoln Health Supply Full timeJob SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team at Lincoln Health Supply. As a Medical Records Processor, you will be responsible for providing exceptional customer service to our clients in both English and Spanish, responding to inquiries, troubleshooting customer issues, and maintaining accurate...
-
Bilingual Customer Service Representative
5 days ago
Miami, United States Randstad Full timeCustomer Service Representative - SpanishWe are seeking a highly skilled and bilingual Customer Service Representative to join our team in Doral. As a key member of our customer care support team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring a positive experience and resolving issues...
-
Bilingual Customer Service Representative
5 months ago
Miami, United States Automatic Data Processing Full timeADP is hiring Associate Client Support Consultants. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines Customer Service Representative, Customer Service, English, Spanish, Bilingual, Client Support, Retail
-
Bilingual Customer Service Representative
1 week ago
Miami, United States Automatic Data Processing Full timeCustomer Service Opportunity at ADPWe are seeking a skilled Bilingual Customer Service Professional to join our team at ADP. As an Associate Client Support Consultant, you will be responsible for providing exceptional customer service to our clients in both English and Spanish.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...
-
Miami, United States Collabera Full timeJob Details: Title: Portuguese Bilingual Customer Service Representative Location: Miami, FL Duration: 12 months of contract | Hybrid Pay: $20/Hr. to $22/Hr. Job Description: Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash...
-
Bilingual Customer Service Representative
3 weeks ago
Miami, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions about our products, and recommending the right...
-
Bilingual Customer Service Representative
2 weeks ago
Miami, FL, USA, United States SSM Services, inc Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team at SSM Services, inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our retail clients, ensuring their marketing and promotional...
-
Bilingual Customer Service Representative
3 weeks ago
Miami, Florida, United States SSM Services, inc Full timeJob OpportunityWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team at SSM Services, inc. As a key member of our retail marketing and promotions team, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry.Key Responsibilities:1. Customer...
-
Bilingual Customer Service Representative
1 week ago
Miami, United States Sherwin-Williams Full timeCustomer Service Specialist Opportunity at Sherwin-WilliamsWe are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service to our clients in person and over the phone.Key Responsibilities:Assist customers in...
-
Bilingual Customer Service Representative
2 weeks ago
Miami, FL, USA, United States Florida One Insurance Full timeJob OverviewFlorida One Insurance is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our diverse clientele, utilizing your bilingual skills to effectively communicate and resolve customer inquiries.Key...
-
Miami, United States Collabera Full timeJob Details: Title: Portuguese Bilingual Customer Service Representative Location: Miami, FLDuration: 12 months of contract | HybridPay: $20/Hr. to $22/Hr. Job Description: Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests.Requests consist of treasury, cash...