Sales Consultant

3 days ago


Durham, North Carolina, United States Casper Retail Full time

Casper Retail is seeking a highly motivated and customer-focused individual to join our team as a Sales Consultant. This role will be responsible for providing exceptional service to every person that walks through our doors, maintaining a healthy sales pipeline, and promoting the highest level of product knowledge and expertise.

Job Summary:

  • Provide exceptional service to every person that walks through our doors
  • Follow up with customers through clienteling and email correspondence (Note: no emails included)
  • Help maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space
  • Create and process in-store sales
  • Process and receive inventory replenishments
  • Assist with setting up and executing community programs and events
  • Record and relay recurring customer feedback and insights to internal teams in order to constantly improve the customer experience

About Us:

Casper's mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life. Our retail story began in 2017 with The Casper Wake-Up. Alongside its success, we opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, we opened our first permanent store in NYC in 2018, we've reached over 70 retail locations and are growing.

Requirements:

  • Excellent communicator with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passion for Casper's core mission and values
  • Positive attitude and feels there is no task too small
  • Self-starter; entrepreneurial disposition
  • Eager to be at the frontline of a fast-paced and growing brand
  • Must understand and appreciate experiential retail
  • Ability to lift 50 lbs. and be on your feet all day
  • Mac and Google suite proficiency is a plus

What We Offer:

  • Employee Discount to use on whatever you like (with a few exceptions)
  • Salary $45,000 - $60,000 per year (estimated) to pay your bills and a potential bonus for some splurging
  • Gifted Bedding after tenure milestones
  • Paid Sick Time
  • Incentivized Referral Program

Our Dream Candidate Is...



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