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Customer Service Representative

2 months ago

Madison, Wisconsin, United States Brett Gerharz - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our State Farm Agent team as a Team Member. As a Team Member, you will play a key role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.

Key Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Utilize a customer-centric approach to identify and present relevant insurance and financial service options.
  • Collaborate with the Agent to develop and implement effective sales strategies and tactics.
What We Offer
  • A competitive hourly pay rate, plus commission and bonus opportunities.
  • A comprehensive benefits package, including health insurance and a Simple IRA.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and growth.
  • A supportive and collaborative team environment, with opportunities for professional development and advancement.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A strong desire to learn and grow, with a willingness to take on new challenges and responsibilities.
  • Ability to work in a team environment, with a focus on collaboration and mutual support.