Customer Service Representative

4 weeks ago


Madison, Wisconsin, United States Enterprise Holdings Full time
Job Title: Customer Service Representative

At Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.

Key Responsibilities:
  • Provide timely and courteous assistance to customers, both in-person and over the phone
  • Assess customer rental needs and provide solutions to meet those needs
  • Process returns, check-ins, and exit kiosk transactions
  • Effectively market our company and services to customers
  • Understand and communicate rental terms and conditions, vehicle features, and other services
Requirements:
  • Must be at least 18 years of age
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company
  • Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol-related conviction on driving record in the past 3 years
  • Must have worked 12 (twelve) months or more at most recent employer
What We Offer:
  • Paid time off
  • Employee discount
  • Retirement savings plan including 401(k) with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development


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