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Client Relations Specialist

2 months ago

Milwaukee, Wisconsin, United States Public Storage Full time
Company Overview:
Public Storage stands as the foremost leader in the self-storage sector, and we are currently expanding our team.

Compensation:
Earn $15.00 per hour.

Benefits:
Our comprehensive Total Rewards package includes:
- Flexible and full-time schedules available between 9:30 AM and 6:00 PM (weekends until 5:00 PM)
- Eligibility for full-time benefits after averaging 20+ hours per week, including:
- Medical, Dental, and Vision coverage
- 401(k) plan with company match
- Paid time off and sick leave
- Flexible spending accounts
- Company-paid life and accidental death insurance
- Exclusive discounts from various vendors
- Mileage reimbursement for travel between locations or for work-related tasks
- On-site housing options at select locations (eligibility based on performance and tenure)
- Performance-based bonuses for our property managers.

Job Responsibilities:
As a Property Manager, you will operate independently across multiple sites, engaging with customers both indoors and outdoors. Your key responsibilities will include:
- Assessing customer storage requirements and providing tailored recommendations, including the sale of packing and moving supplies.
- Conducting daily inspections of storage units to ensure inventory accuracy and availability, ensuring readiness for rental.
- Managing cash drawers and processing bank deposits as part of daily operations.
- Assisting customers with payment reminders and collection calls when necessary.

Physical Requirements:
- Ability to lift and move items weighing up to 35 pounds.
- Capability to navigate facilities, spending up to 50% of time outdoors, including climbing stairs and opening large doors.
- Performing cleaning and maintenance tasks, such as sweeping and mopping indoor areas, and maintaining the exterior grounds to ensure cleanliness and curb appeal.

Qualifications:
- Ideal candidates will have experience in customer service-oriented sales roles, such as retail, restaurant, fast food, or other service-based industries.

Transportation Requirements:
- A valid driver's license is required, along with the use of a personal vehicle for travel between various work locations or for conducting work-related business (mileage reimbursement available).

Additional Information:
Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have acknowledged us for our exceptional career growth opportunities, ranking us in the top 5% for work culture and the top 10% for diversity and inclusion.