Client Communication Specialist

3 days ago

Milwaukee, Wisconsin, United States Bray Associates-Architects INC Full time
Job Title: Client Communication Specialist

We are seeking a highly skilled Client Communication Specialist to join our growing marketing department at Bray Associates-Architects INC. As a key member of our team, you will be responsible for maintaining, developing, and implementing client-focused communication and initiatives.

Key Responsibilities:
  • Work closely with senior leadership to maintain and develop client communication and initiatives.
  • Act as a communication liaison between clients and internal teams.
  • Assist with client communication and referendum campaigns, including developing and maintaining detailed communication schedules, attending client meetings, creating content for various mediums, and coordinating with designers to develop materials.
  • Develop and maintain materials needed to support focus group and committee efforts, such as agendas, summaries, worksheets, boards, presentations, etc.
  • Coordinate and develop monthly project progress reports on behalf of clients.
  • Respond to and coordinate client requests related to communication support.
  • Assist with coordination of client events, such as groundbreakings, open houses, ribbon cuttings, etc.
  • Assist with preparing comprehensive deliverables, including proposals, if workload requires.
  • Ensure all materials support the firm's strategic goals and brand identity, and take into account intended use and audience.
  • Update CRM database with contacts, project information, etc.
Requirements:
  • A bachelor's degree in marketing, public relations, communications, journalism, or related field.
  • A minimum of five (5) years of marketing and communications experience.
  • Demonstrated ability to write and communicate in a clear and compelling manner, with a strong attention to detail.
  • Strong editing, proofing, and document organization skills.
  • A good eye for visualization, layout, and/or graphic design.
  • Working knowledge of Adobe Creative Suite (specifically InDesign, Illustrator, and Photoshop), Microsoft Office, and Outlook.
  • Ability to prioritize job responsibilities, work independently, manage multiple projects simultaneously, and meet deadlines.
  • Highly productive work ethic that thrives in a fast-paced environment.
  • A team-oriented, collaborative, resourceful, and positive can-do attitude.

Preference will be given to those with experience working in the architecture/engineering/construction (A/E/C) industry, marketing experience for professional services, and knowledge of K-12 market and referendum campaigns.

We are a full-service planning, architecture, interior design, and community engagement firm whose success derives from the quality of our design and the loyalty and trust of our growing client base. If you are an organized and self-motivated individual with a desire to grow personally and professionally within a highly collaborative environment, we hope to hear from you.

We value most our dedicated staff who thrive within a culture of high work ethic, professional growth, commitment to each other and our clients, and supportive and transparent leadership.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sex, age, physical or mental disability, or status as a U.S. veteran except where it relates to a bona fide occupational qualification.

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