Customer Relationship Developer for Food Industry

1 day ago

Lexington, Kentucky, United States US Foods Full time

About the Role

We are seeking a highly motivated and results-driven Customer Relationship Developer to join our team at US Foods.

Job Summary

This position is responsible for developing and managing established and new customers in the food industry by selling food and non-food items to achieve sales and profitability goals. As a Customer Relationship Developer, you will cover for Territory Managers while they work on other projects and have the opportunity to transition to a Territory Manager role in approximately 9-12 months, as approved by sales leadership.

Key Responsibilities

  • Foster customer relationships in a team-based selling model.
  • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis-picks, short on loads, stock-outs).
  • Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
  • Leverage other resources to assist with top penetration opportunities and new accounts opening.
  • Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
  • Drive motor vehicle to existing customers and prospects to ensure product delivery, which may include lifting/carrying up to 75 lbs.

Requirements

  • 1+ year of sales experience preferred.
  • Foodservice industry/culinary/restaurant management/hospitality experience preferred.
  • Excellent oral and written communication skills and presentation abilities.
  • Ability to build internal and external relationships and cold call to develop new business.
  • Exceptional customer service and interpersonal skills.
  • Competitive spirit and results-driven mentality.
  • Problem-solving ability/organization and negotiation skills.
  • Team-up mentality to collaborate with internal and external stakeholders.
  • Proficient computer skills; Microsoft Office products - Experience using Customer relationship management tools preferred (i.e., Salesforce).

Benefits

We offer a comprehensive compensation package, including an estimated salary range of $50,000 to $80,000 per year, depending on experience, geographic location, and other factors permitted by law. This role is also eligible for incentive pay. Benefits include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: US Foods Careers - Benefits.

Additional Information

US Foods is an equal employment opportunity employer and welcomes applications from diverse candidates. The expected compensation for this role in Maryland is between $50,000 and $80,000. In accordance with certain state and local laws, the following information is provided. This role requires a valid driver's license and a good standing motor vehicle record.

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