Banking Relationship Manager

4 days ago


Lexington, Kentucky, United States City National Bank of WV Full time
Job Description

At City National Bank of WV, we're seeking an exceptional Banking Relationship Manager to join our team. In this role, you'll be responsible for building and maintaining strong relationships with our customers, providing personalized service, and promoting the bank's products and services.

As a key member of our team, you'll work closely with our customers to understand their financial needs, offering tailored solutions and expert advice to help them achieve their goals. Your primary focus will be on developing and executing strategies to increase customer engagement, drive business growth, and improve overall customer satisfaction.

You'll also play a crucial role in identifying opportunities to cross-sell and upsell the bank's products and services, working closely with colleagues to ensure seamless delivery of customer requests. Additionally, you'll contribute to the development and implementation of initiatives that enhance the customer experience, driving business outcomes and achieving company objectives.

Responsibilities:
  • Develop and maintain strong relationships with existing and new customers
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently
  • Identify and capitalize on opportunities to sell and promote the bank's products and services
  • Work collaboratively with colleagues to deliver excellent customer experiences
  • Contribute to business growth through strategic planning and execution
Requirements:
  • Bachelor's degree or equivalent experience
  • Minimum 2 years of experience in banking, sales, or a related field
  • Excellent communication, interpersonal, and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office applications

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.



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