Field Service Technician 3

4 weeks ago


Charlotte, North Carolina, United States Burroughs Full time

Job Description:

Burroughs is seeking a skilled Field Service Technician to install, maintain, and service cash automation equipment at customer locations. The ideal candidate will possess technical aptitude, excellent customer service skills, and the ability to operate as a team player.

Key Responsibilities:

  • Installs, maintains, and services cash automation equipment at assigned customer locations.
  • Diagnoses and resolves product performance problems.
  • Ensures customer satisfaction through excellent follow-through and communication with customers and Burroughs team members.
  • Maintains tools and parts inventory in a secure and accurate fashion.

Requirements:

  • Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery.
  • Positive attitude and a passion for customer service.
  • Impeccable personal integrity and business ethics.
  • Independent and team work skills.
  • Self-motivated and well-organized.
  • Good oral and written communication skills.
  • High School Diploma (Bachelor degree is preferred).
  • Must be at least 21 years of age.
  • Must hold a valid US driver's license.
  • Ability to lift and/or move equipment weighing up to 75 pounds.
  • Previous experience with multi-vendor ATMs, cash automation equipment is a plus.

Benefits:

  • Extensive training, tools, and company vehicle all provided.
  • Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off.
  • Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1st day.
  • 401k savings plans.


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