Field Service Technician 2nd Shift Position

4 days ago


Charlotte, North Carolina, United States Glory Global Solutions Ltd Full time
Job Title: Field Service Technician 2nd Shift

We are seeking a skilled Field Service Technician to join our team in Charlotte, NC. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Directly manage all aspects of customer service and care with our clients
  • Independently troubleshoot and repair a variety of high-speed cash-handling equipment
  • Track and manage parts/tools
  • Stay abreast of changes in technical and functional elements of GLORY equipment

Requirements:

  • Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
  • Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
  • Excellent customer service and communication skill
  • Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication

Benefits:

  • 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
  • Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
  • MDLive – 24/7 Virtual Doctor plus a Nurse Line

Work Schedule:

  • Thursday-Friday, 3 pm - 11 pm & Saturday-Sunday, 8 am to 8 pm

Glory Global Solutions Ltd is an equal opportunity employer and welcomes applications from diverse candidates.



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