Field Service Technician 2nd Shift Position
3 weeks ago
We are seeking a skilled Field Service Technician to join our team in Charlotte, NC. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Directly manage all aspects of customer service and care with our clients
- Independently troubleshoot and repair a variety of high-speed cash-handling equipment
- Track and manage parts/tools
- Stay abreast of changes in technical and functional elements of GLORY equipment
Requirements:
- Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
- Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
- Excellent customer service and communication skill
- Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
Benefits:
- 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
- Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
- MDLive – 24/7 Virtual Doctor plus a Nurse Line
Work Schedule:
- Thursday-Friday, 3 pm - 11 pm & Saturday-Sunday, 8 am to 8 pm
Glory Global Solutions Ltd is an equal opportunity employer and welcomes applications from diverse candidates.
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