Mazak Field Service Technician

3 weeks ago


Charlotte, North Carolina, United States Mazak Full time
Job Summary:

As a Field Service Technician at Mazak, you will be responsible for installing and repairing machines and accessories at customer sites. You will provide technical information on the operation or repair of machines and accessories, ensuring that customers are satisfied with the service provided.

Key Responsibilities:

• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating, and wiring.
• Diagnose and repair mechanical, electrical, and software problems on machines and accessories at customer sites.
• Test the operation of machines and accessories after completing installation or repair.
• Train customers on the functions of the machines.
• Learn new machine features and accessories as they become available.
• Complete reports documenting installation, assessment of reported problems, repairs completed, and parts installed.

Requirements:

• 2-year technical training in electronics, mechanical, or machine tool assembly.
• 3-7 years of experience in Field Service.
• High School Diploma.

Skills:

• Ability to read and understand engineering drawings.
• Ability to work independently or in a group while completing necessary tasks.
• Ability to understand PLC, HYD/Pneumatic circuits, and general computer skills.
• Ability to lift up to 50lbs on a repetitive daily basis and heavier lifting in excess of 50lbs on a periodic basis.
• Ability to problem-solve depending on the situation.
• Strong writing and reporting skills.
• Strong people skills.

Equal Opportunity Employer:

Mazak is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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