UPS Field Service Technician

3 months ago

Charlotte, North Carolina, United States Concentric LLC Full time
Job Summary

The Critical Power UPS Technician is responsible for servicing, troubleshooting, installing and maintaining Uninterruptable Power Supply (UPS) systems from all manufacturers; both single and three phase, along with batteries and other critical power equipment such as Power Distribution Units (PDU's) and Static Switches (SSW's). This position also provides technical support to customers on operational and maintenance aspects.

Key Responsibilities:
  • Perform required preventative maintenance service to equipment under contract as scheduled.
  • Responsible for maintenance involving use and care of electrical test equipment.
  • Advise requesting department regarding system and requirements available to meet their needs and comply with safety codes.
  • Perform initial starts-ups.
  • Provide 24/7 on-call emergency services as required.
  • Performance of electrical equipment maintenance routines.
  • Battery system maintenance.
  • Installation of designed Battery systems to ensure compliance with design specification and safety codes.
  • Provide requested services while meeting safety codes, specification and budgetary limitations.
  • Work with other team members to complete custom and large installation projects.
  • Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
  • Establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
  • Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
  • Interpretation of technical documentation including schematics.
  • Coordinate and manage all on-site subcontractors as necessary.
  • Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
  • Timely and accurate completion of paperwork including Field Service Reports, RMA's, timecards, and expense reports.
  • Some warehouse responsibilities will be involved which included preparing batteries for transportation, managing inventory, and operating a forklift.
  • Provide training and guidance to less experienced employees where necessary.
  • Other duties as assigned by supervisor.
Requirements:
  • High School or GED Diploma required. Prefer an associate degree from an approved two-year college or university or very strong equivalent experience in Electrical or Electronic Engineering Technology.
  • Factory training or the equivalent in the repair and maintenance of multiple leading UPS brands is preferred.
  • Actual experience working on 3-Phase UPS systems is required - It is mandatory to be considered for the position.
  • A good understanding of sealed and wet celled battery theory and application is a must.
  • Must be thoroughly familiar with Battery Maintenance Procedures.
  • Working knowledge of basic AC and DC electrical/electronic theory.
  • Must be able to pass a background check and obtain an TWIC card.
  • Must be able to pass a drug test; our technicians are subject to random drug testing through our testing facility DISA.
  • Strong communication, problem solving, and analytical skills.
  • Ability to organize his/her own work and work independently, with limited supervision.
  • Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
  • Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
  • Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
  • Ability to work collaboratively with other departments toward the greater good of the organization.
  • Ability to adapt to a fast-changing environment.
  • Experience in the telecommunications environment is preferred, but not required.
  • Traveling is extensive, up to 80% of the time.
  • Must have schedule flexibility, as services may be performed during the evening or weekend.
  • A valid driver's license.
  • Willingness to work overtime.

  • UPS Field Technician

    4 weeks ago

    Charlotte, North Carolina, United States Concentric Full time

    Job SummaryThe Critical Power UPS Technician is responsible for servicing, troubleshooting, installing and maintaining Uninterruptable Power Supply (UPS) systems from all manufacturers; both single and three phase, along with batteries and other critical power equipment such as Power Distribution Units (PDU's) and Static Switches (SSW's). This position also...

  • Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States Mazak Full time

    Job SummaryMazak is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and repairing machines and accessories at customer sites.Key ResponsibilitiesInstall machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating, and...

  • Field Service Technician

    1 month ago

    Charlotte, North Carolina, United States FUJIFILM Corporation Full time

    Job Title: Field Service TechnicianJob Summary:FUJIFILM Corporation is seeking a highly skilled Field Service Technician to join our team in the Charlotte, NC area. As a Field Service Technician, you will be responsible for providing on-site support, installations, and service repairs to customers in North America. You will also provide solutions to complex...

  • UPS Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States Pkaza Full time

    Job DescriptionJoin Pkaza LLC, a leading third-party employment firm, in this exciting opportunity as a UPS Field Service Technician. We are seeking a highly skilled and experienced professional to join our team in Charlotte, NC.This role provides a career-growth minded position with exciting projects, leading-edge technology, and innovation. Our client, a...

  • Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States Getinge Full time

    At Getinge, we're passionate about delivering exceptional care.Our team of dedicated professionals is committed to providing top-notch maintenance and repair services for medical equipment. As a Field Service Technician, you'll play a critical role in ensuring our customers receive the best possible care.Key responsibilities include:Performing scheduled...

  • IT Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States AA2IT Full time

    AA2IT is seeking a skilled IT Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting and repairing Dell laptop and desktop PCs at client sites. Your excellent communication skills and ability to work with end-users will be essential in resolving issues and providing updates to management as...

  • Field Service Technician 3

    4 weeks ago

    Charlotte, North Carolina, United States Burroughs Full time

    We are seeking skilled Field Service Technicians to join our team at Burroughs. As a Field Service Technician, you will be responsible for installing, maintaining, and servicing cash automation equipment at customer locations.Key Responsibilities:Installs, maintains, and services cash automation equipment at assigned customer locations.Diagnoses and resolves...

  • Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States BRANDENBURG INDUSTRIAL SVC CO Full time

    Job Overview:This Field Service Technician role is based at our industrial sites. The successful candidate will be responsible for ensuring the safe and efficient operation of our equipment and facilities.Key Responsibilities:• Read and interpret technical drawings and contract terms• Work with project managers to develop schedules and execute...

  • Field Technician

    1 month ago

    Charlotte, North Carolina, United States Charter Communications Full time

    Job Title: Field TechnicianAre you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technician position here at Charter Communications.About the RoleAs a Field Technician, you will be the face of Charter Communications' products and...

  • Field Service Technician

    1 month ago

    Charlotte, North Carolina, United States G&W Equipment, Inc. Full time

    Job SummaryWe are seeking a skilled Field Service Technician to join our team at G&W Equipment, Inc. As a key member of our maintenance team, you will be responsible for traveling to customer facilities to perform preventative maintenance, troubleshooting, and repairing of powered material handling equipment.Key Responsibilities:Conduct thorough inspections...

  • Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States RemX Full time

    Job Description** $38-$45 per hour, plus per diem, paid travel, and full benefits** This is a career position that will allow you to grow technically and professionally with a leading international manufacturer** Great work/life balance, employee-focused management team, and opportunities to advance** Full training provided for the right candidateAs a Field...

  • Mazak Field Service Technician

    4 weeks ago

    Charlotte, North Carolina, United States Mazak Full time

    Job Summary:As a Field Service Technician at Mazak, you will be responsible for installing and repairing machines and accessories at customer sites. You will provide technical information on the operation or repair of machines and accessories, ensuring that customers are satisfied with the service provided.Key Responsibilities:• Install machines and...

  • Field Service Technician 2nd Shift Position

    4 weeks ago

    Charlotte, North Carolina, United States Glory Global Solutions Ltd Full time

    Job Title: Field Service Technician 2nd ShiftAt Glory Global Solutions Ltd, we are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and repair services for our high-speed cash-handling equipment.Key Responsibilities:Directly manage all aspects of customer...

  • Field Service Technician 2nd Shift Position

    4 weeks ago

    Charlotte, North Carolina, United States Glory Global Solutions Ltd Full time

    Job Title: Field Service Technician 2nd ShiftWe are seeking a skilled Field Service Technician to join our team in Charlotte, NC. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Directly manage all aspects of customer service and care with our...

  • Copier Field Service Technician

    1 month ago

    Charlotte, North Carolina, United States Morris Business Solutions Full time

    Job OverviewMorris Business Solutions is a leading provider of office technology solutions in North and South Carolina. We are seeking a dedicated Field Service Technician to join our team and maintain a designated territory comprising of Xerox and Kyocera MFP's.As a Field Service Technician, you will be responsible for using a company-provided laptop and...

  • Field Technician

    1 month ago

    Charlotte, North Carolina, United States ADEX Full time

    Job SummaryADEX is seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for performing routine maintenance on all radio interface equipment, serving as a technical reference point for other functions, and providing Service Delivery work installing new cell site equipment.Key Responsibilities:Develop...

  • Field Service Technician/Driver

    4 weeks ago

    Charlotte, North Carolina, United States Halftime Rentals LLC Full time

    Job Title: Service Technician/DriverJob Description:At Halftime Rentals LLC, we are seeking a skilled Service Technician/Driver to join our team. As a Service Technician/Driver, you will be responsible for delivering, picking up, servicing, pumping, and cleaning portable restrooms and/or holding tanks. This role is essential to our business operations.Key...

  • Field Services Technician

    4 weeks ago

    Charlotte, North Carolina, United States Carolina Sweepers Full time

    Job Summary:Carolina Sweepers is seeking a skilled Field Services Technician to join our team. As a key member of our maintenance team, you will be responsible for providing top-notch maintenance services to commercial properties in the Triangle and surrounding areas.Responsibilities:Pressure washing and various maintenance servicesInstalling signs and...

  • Field Service Technician 3

    4 weeks ago

    Charlotte, North Carolina, United States Burroughs Full time

    Job Description:Burroughs is seeking a skilled Field Service Technician to install, maintain, and service cash automation equipment at customer locations. The ideal candidate will possess technical aptitude, excellent customer service skills, and the ability to operate as a team player.Key Responsibilities:Installs, maintains, and services cash automation...

  • Field Service Technician Position

    1 month ago

    Charlotte, North Carolina, United States G&W Equipment, Inc. Full time

    As a Field Service Technician with G&W Equipment, Inc., you will be responsible for traveling to customer facilities in assigned areas near your home and performing preventative maintenance, troubleshooting, and repairing forklifts, aerial lifts, and other powered material handling equipment.Key responsibilities include:Safely and independently...