Training and Development Specialist

4 weeks ago


Deerfield Beach, Florida, United States Super Recruiter LLC Full time
About the Role:

We are seeking a skilled Training and Development Specialist to join our team at Super Recruiter LLC. As a key member of our organization, you will be responsible for designing and delivering training programs that enhance the skills and knowledge of our customer service representatives.

Key Responsibilities:

• Develop and implement training curricula that align with our business objectives

• Conduct training sessions and workshops to educate our team members on product features, sales techniques, and interpersonal skills

• Identify individual and team skills gaps and develop strategies to address them

• Schedule regular training sessions and ensure that our team members understand and comply with all call center objectives, performance standards, and policies

Requirements and Skills:

• Work experience as a Customer Service Trainer or similar role

• Experience in sales or customer service positions is a plus

• Knowledge of Learning Management Software (LMS)

• Familiarity with interactive learning activities

• Excellent communication and presentation skills

• Well-organized and detail-oriented

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and supportive work environment

• Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their experience and qualifications for the role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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