Service Manager Louisville

2 days ago


Louisville, Kentucky, United States OPC Pest Services Full time
Job Title: Service Manager

OPC Pest Services is seeking a highly skilled and experienced Service Manager to join our team in Louisville, Kentucky. As a Service Manager, you will be responsible for leading and mentoring a team of pest control professionals, providing high-quality customer and technical services, and ensuring the success of our operations.

Key Responsibilities:
  • Lead and mentor service technicians to deliver exceptional customer service and technical expertise
  • Train and develop technicians to motivate the team and drive productivity
  • Perform quality pest control services and fill in on open routes as necessary
  • Conduct in-house and in-field technician training and meetings
  • Monitor scheduling and routing to drive efficiencies and productivity
  • Guide service technicians in resolving client issues and concerns and ensure customer expectations are met
  • Interact with commercial and residential clients and perform quality site inspections
  • Review and submit service-related documents and reporting
  • Assist with interviewing and selecting service technicians
  • Maintain inventory of equipment and supplies, perform vehicle and uniform inspections
Requirements:
  • At least 2 years' supervisory and leadership experience
  • At least 5 years' progressive pest control experience
  • High School Diploma/GED
  • Valid driver's license
  • Experience in home services industry is a plus
What We Offer:
  • Competitive salary and uncapped sales commissions
  • Annual performance bonus opportunities
  • Take-home vehicle to start and end route
  • Huge potential to create your own opportunities in the regional market
  • Comprehensive benefits package including low-cost Anthem medical, dental, vision insurances, and more
  • 401(k) plan with 4.5% company match, Rollins employee stock purchase plan
  • A generous PTO program and paid holidays
  • Employer discount program through PerkSpot
  • Continuous training and education through in-house training sessions and outside seminars

OPC Pest Services is an Equal Opportunity/Proud Veteran/Individuals with Disabilities Employer.



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