Healthcare Customer Service Representative

7 days ago


Portsmouth, Virginia, United States CVS Health Full time

About CVS Health

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We are shaping the future of healthcare, providing a rapidly changing world with enhanced human-centric services. Our purpose sends a personal message that how we deliver our services is just as important as what we deliver. At CVS Health, every moment matters, and we strive to bring our heart to every customer interaction.

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Job Summary

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The Retail Store Associate position provides an opportunity to excel in a growing, high-impact, customer-focused role within a leading retail setting. As a member of our team, you will positively impact the lives of others by delivering exceptional customer service, handling cash transactions, and maintaining store operations.

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Responsibilities

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  • Customer Service: Provide differentiated customer service by anticipating needs, demonstrating compassion, and actively resolving potential issues.
  • Cash Handling: Accurately perform cashier duties, including handling cash, checks, and credit card transactions while following company policies and procedures.
  • Store Operations: Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store management.
  • Supporting Departments: Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
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Requirements

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  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods, lifting up to 35 lbs occasionally, and visual acuity to perform activities such as viewing a computer terminal.
  • Education: High school diploma or equivalent preferred but not required.
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Compensation

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The estimated salary for this role is $15.00 - $18.00 per hour, depending on experience, education, and location. In addition to your compensation, enjoy the rewards of an organization that puts its heart into caring for its colleagues and communities. We offer a range of benefits, including medical, dental, and vision insurance, a 401(k) retirement savings plan, and employee stock purchase plan.



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