Customer Service Specialist

7 days ago


Portsmouth, Virginia, United States The Kroger Company Full time

The Kroger Company is looking for a Customer Service Specialist to join their team. Job Summary:

We are seeking a highly motivated and customer-focused individual to provide exceptional service to our customers. As a Customer Service Specialist, you will be responsible for creating a positive shopping experience by assisting customers with their purchases, answering questions, and responding to concerns in a timely and professional manner.

Key Responsibilities:

  • Assist customers with finding products, answering questions, and resolving issues
  • Operate equipment according to company guidelines
  • FOLLOW basic product handling procedures
  • Assist with product production, packaging, presentation, and replenishment
  • Ensure in-stock position of available product

Requirements:

  • High school diploma or equivalent required
  • 1+ years of customer-facing experience preferred
  • Ability to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive hourly rate: $$15-$20 per hour, depending on location and experience
  • Opportunities for advancement within the company
  • Discounts on groceries and other products

About The Kroger Company:
The Kroger Company is one of the largest retailers in the United States, with over 2,700 stores across the country. We are committed to providing our customers with excellent service, quality products, and a positive shopping experience.



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