Customer Service Specialist

2 weeks ago

Redondo Beach, California, United States Chronic Tacos Inc Full time

Chronic Tacos Inc. is a vibrant Mexican Grill inspired by California's culinary culture, dedicated to celebrating the "Taco Life". We pride ourselves on our authentic and diverse menu, crafted from cherished family recipes passed down through generations. Our restaurant is designed with a playful and edgy aesthetic, creating an inviting atmosphere for our guests. We focus on delivering a unique dining experience that fosters brand loyalty through our fresh and customizable offerings.

We provide numerous benefits, including:

  • Competitive Compensation: Enjoy a solid base pay along with tips from our delighted patrons and opportunities for overtime.
  • Supportive Environment: Join a team of like-minded individuals in a fun, family-oriented workplace that emphasizes empowerment and personal growth.
  • Flexible Work Hours: Whether you prefer evening shifts or need morning availability, we are happy to accommodate your schedule.
  • Comprehensive Training: We ensure you are fully prepared to serve our delicious food to our valued customers.
  • Career Advancement: Be part of one of North America's fastest-growing brands, with a commitment to internal development and growth opportunities.
  • Employee Discounts: Savor our authentic flavors at a significant discount.
  • Provided Uniforms: Receive stylish brand apparel as part of your employment.
  • Embrace the Taco Life: Immerse yourself in our culture and values.
Your Responsibilities Include:
  • Delivering exceptional customer service to enhance guest satisfaction.
  • Maintaining cleanliness and organization within the restaurant.
  • Assisting in the preparation of our signature menu items.
  • Supporting catering services and special events.
  • Managing costs and promoting additional offerings through upselling.
  • Engaging in various daily operations within the restaurant.
Position Requirements:

Line Servers:
Line servers play a crucial role in guest interaction, creating orders as requested and educating patrons about our menu. They ensure a clean and welcoming environment at all times, actively engaging with guests and anticipating their needs. Responsibilities include:
  • Maintaining a positive demeanor.
  • Being a collaborative team member.
  • Exhibiting creativity and a strong dedication to customer service.
Cashiers:
Cashiers are essential for providing excellent customer service. They must be knowledgeable about the menu to accurately process orders and handle transactions. Key skills include:
  • Strong interpersonal skills.
  • Ability to remain calm under pressure.
  • Proficiency in cash handling.
Dishwashers:
Dishwashers are vital to our kitchen operations, ensuring that all dishware is spotless while maintaining a clean and safe workspace. Important attributes include:
  • Ability to work well in a team.
  • Efficiency and speed in task completion.

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