Printer Technician Specialist

5 days ago


Orange, California, United States EPM Full time
Job OverviewAt EPM, we're seeking a skilled Printer Technician to join our team. As a technical expert, you'll be responsible for diagnosing, servicing, and repairing print equipment to ensure seamless operations.Key Responsibilities
  • Perform preventative maintenance and repair records, and maintain backup device inventory.
  • Respond promptly to technical service calls, meeting service level agreements and providing exceptional customer service under pressure.
  • Review and maintain manufacturers' schematics and service manuals for assigned equipment.
  • Support supply chain and device inventory control.
Requirements
  • Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment.
  • 2+ years' experience in the print service industry.
  • Exceptional customer service, organizational, and time management skills.
  • Reliable transportation.
Preferred Qualifications
  • 4+ years of input/output equipment service experience (print, scan, and fax).
  • Thermal print devices service experience.
  • Moderate network infrastructure and connection knowledge.

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