IT Support Specialist

4 weeks ago


Orange, California, United States Heritage Environmental Services Full time
About the Role

Heritage Environmental Services is seeking a skilled IT Technician to join our team. As an IT Technician, you will be responsible for ensuring the proper functioning of our computer systems at the facility.

Key Responsibilities
  • Install, troubleshoot, and maintain computer and network hardware and software according to established specifications
  • Provide Level 2 support to local facility team users for computers, printers, scanners, and network systems
  • Respond to and resolve issues that are escalated from the Level 1 Helpdesk Support team
  • Lead projects and coordinate project activities with Operations and Corporate IT functions
  • Maintain availability for after-hours support calls as needed
Requirements
  • 5+ years of related experience supporting computer systems and networks using Windows/Linux OS, Cisco and HP hardware
  • Previous experience providing support in a manufacturing facility environment
  • Ability to manage multiple tasks and adhere to deadlines with shifting priorities
  • Strong problem-solving skills with the ability to incorporate sound judgment into decision-making
  • Strong verbal and written communication skills to support employees across the facility
What We Offer

Heritage Environmental Services offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with company match, and tuition reimbursement.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or status as a qualified individual with a disability.


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