Printer Technician

5 days ago


Orange, California, United States EPM Full time
Job Overview

EPM is seeking a skilled Printer Technician to join our team. As the on-site technical expert, you will be responsible for diagnosing, servicing, and repairing print equipment.

Key Responsibilities:

  • Complete preventative maintenance and repair records and maintain backup device inventory.
  • Respond to technical service calls in a timely manner to meet the service level agreement and provide exceptional customer service under pressure.
  • Review and maintain manufacturers' schematics and service manuals for all assigned equipment.
  • Support the supply chain and device inventory control.

Requirements:

  • Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment.
  • 2+ years' experience in the print service industry.
  • Exceptional customer service, organizational, and time management skills.
  • Reliable transportation.

Preferred Qualifications:

  • 4+ years of input/output equipment service experience (print, scan, and fax).
  • Thermal print devices service experience.
  • Modest network infrastructure and connection knowledge.

EPM offers true technology management solutions, assessing client needs and crafting one-of-a-kind solutions to meet them. Our remarkable technology management solutions help improve performance and profitability while minimizing waste and hassle.


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