Plumbing Service Coordinator
2 weeks ago
Olympic Plumbing Technology is seeking a highly skilled Dispatcher to join our team. As a Dispatcher, you will play a critical role in ensuring the smooth operation of our plumbing services. Your primary responsibility will be to schedule calls, dispatch service calls to plumbing technicians, and provide exceptional customer service to our clients.
Key Responsibilities:
- Schedule calls to provide prompt, convenient service to our clients
- Dispatch service calls to plumbing technicians
- Provide exceptional customer service to our clients over the phone
- Reschedule appointments as necessary
- Forecast days and weeks ahead to ensure maximum scheduling efficiency
Requirements:
- 2+ years of relevant dispatching experience
- A valid driver's license with a clean driving record
- Customer service skills
- Familiarity with the plumbing trade is a plus, but we will train the right person
What We Offer:
- A competitive wage of $23.00-$26.00 an hour, depending on experience
- Paid vacation, paid holidays, paid medical, dental, and life insurance
- A bonus plan and room for growth and advancement
About Us:
Olympic Plumbing Technology is a family-owned, premier, and full-service provider of plumbing and drain cleaning services. We are committed to providing our customers with the highest quality plumbing solutions and exceptional customer service. Our team of highly trained plumbing professionals is dedicated to resolving any kind of plumbing problem, large or small.
Our Values:
- Integrity
- Honesty
- Respect
- Teamwork
- Kindness
Why Work with Us:
We are a stable and respected plumbing company with a positive impact on the lives of our customers, co-workers, and our community. We offer a competitive wage, excellent benefits, and room for growth and advancement. If you are a scheduling extraordinaire with excellent customer service skills, we encourage you to apply for this exciting opportunity.
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